Introduction
This Privacy Policy explains how ConnemaraHQ (“we”, “our”, or “us”) collects, uses, and protects your personal data. It also explains your rights and how the law protects you.
This policy applies to personal data collected through our website.
Who We Are
ConnemaraHQ is an online platform dedicated to advertising purebred Connemara ponies, including ponies for sale and stallions at stud.
For any questions about this policy, please contact:
Info@connemarhq.com
Personal Data We Collect
We may collect and process the following types of personal data:
Information you provide directly:
- Name
- Email address
- Phone number (if provided)
- Account login details
- Listing content (including descriptions, images, and details about ponies)
- Messages or enquiries sent through the platform
Information collected automatically:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Usage data
How We Use Your Data
We use your personal data to:
- Create and manage your account
- Display your listings on the website
- Enable communication between buyers and sellers
- Improve our website and services
- Respond to enquiries or support requests
- Prevent fraud and misuse of the platform
Legal Basis for Processing
We process your data under the following legal bases:
- Contract: To provide the services you sign up for
- Legitimate Interests: To improve and protect our platform
- Consent: For cookies and optional communications
Sharing Your Data
We do not sell your personal data.
We may share data with:
- Hosting providers (e.g. website infrastructure)
- Service providers necessary to operate the website
Some data may be processed outside the UK or EU, with appropriate safeguards in place.
Public Information
Please note:
👉 Any information you include in a listing may be publicly visible
You should avoid including sensitive personal information in listings.
Data Retention
We keep your personal data only as long as necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Withdraw consent
You can contact us at any time to exercise these rights.
You also have the right to complain to the Information Commissioner’s Office (ICO)
Cookies
We use cookies to:
- Keep users signed in
- Understand how the website is used
- Improve performance
Types of cookies include:
- Essential cookies
- Analytics cookies
You can manage cookies through your browser settings.
Cookie Consent
When you first visit ConnemaraHQ, you may be asked to accept or reject non-essential cookies. Essential cookies are required for the website to function and cannot be disabled through our cookie banner.
You can change your cookie preferences at any time by revisiting the cookie settings available on our website.
Third-Party Cookies
Some trusted third-party services used on ConnemaraHQ may also place cookies on your device. These may include services such as:
- Google Analytics (website statistics)
- Stripe (secure payment processing)
- Embedded media such as YouTube or Vimeo
- Social media integrations
These providers have their own privacy and cookie policies, which we encourage you to review.
Security
We take reasonable steps to protect your personal data, but no system is completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the site indicates acceptance of any updates.
Contact
For any questions about this policy, please contact:
info@connemarahq.com